Our warranty is valid for 2 years from the date of purchase and covers all manufacturing defects. The warranty period enters into force from the date printed on your receipt or sales slip. You may be asked to present proof of purchase when requesting service. The warranty is non-transferable and is valid only for the original purchaser. It covers repair or replacement of unusable or defective parts free of charge during the warranty period after inspection and acceptance by Poliform or its agent. Natural variations in the colour of the wood, changes in colour under ambient or artificial light, slight variations in dimensions owing to high humidity or dry conditions and the grain of wood, knots or other natural characteristics of wood products are not covered by the warranty. As to suede and leather, occasional natural marks, wrinkles, changes in brightness and tone, specks and slight imperfections folds due to extension after regular use, are not considered defects but are the distinctive traits of natural and authentic products. In some cases (aged-looking leather and nubuck leather, above all with light colours), these features are especially marked, as the kind of tanning for these leathers tends to point out the pureness of the product and not to cover it with painting or pressure print. Some types of fabric show features due to the composition and the kind of manufacturing that aren’t to be considered as defects.
For example: “staple” or “streaked” and “crumpled effect” for linen ”spotted effect” or “curl” , the ”light/dark effect” and the ”imprint effect” for velvets and chenille. In fabrics, suedes or leather, each production lot can present slight variations in colour as compared to samples or products produced in the past. The warranty excludes damage resulting from careless or incorrect furniture installation, potential damage from accidents such as that resulting from a fall, impact, natural disaster, fire and, in any case, all defects that cannot be attributed to defects in the manufacture of the product. Moreover, the warranty is not valid in the event that our products are disassembled, modified or repaired by anyone other than authorised Poliform personnel. Damage due to poor upkeep or improper use of the product are not considered defects of manufacture. You will find useful recommendations in the instruction booklet regarding the use and care of your product. If you have any doubts or require further information, consult the Poliform reseller where your product was purchased. For any situation not expressly covered by this warranty. Legal provisions shall apply.
Poliform uses Class EPF-S E 0.5, wood-based panels, the most reliable in conforming to EU standards EN 120 and EN 717-2 and in line with the limits established by the American regulation CARB Phase 2, with respect to formaldehyde release. With respect to varnish, Poliform exclusively uses polyurethane coatings free of heavy metals and volatile organic compounds (VOC) belonging to the various classes within table A1 of the Italian Ministerial Decree of 12 july 1990 and/or Classes i and ii within table D of the Italian Ministerial Decree of 12 july 1990.
(Acrylonitrile-Butadiene-Styrene) synthetic thermoplastic resin.
It has good resistance to acids, does not attract dust and does not warp; because of these properties, ABS is used in the manufacture of edging and sheets for surface covering.
Aluminium is a lightweight yet strong metal, characterised by high corrosion resistance and an excellent balance between weight and strength.
Its lightness, combined with its dimensional stability and easy workability, makes it an extremely versatile material.
Aluminium naturally forms a thin oxide film that protects it from the effects of the weather.
Applying a coat of paint can further improve the surface durability, as well as offering a range of aesthetic options and custom colours.
Wooden fibre panels, with a melamine-faced or polyester-coated front surface, subsequently lacquered on both sides with high molecular weight polyurethane-based paints.
The panel is dimensionally stable.
A thermosetting synthetic resin produced by the polycondensation of formaldehyde.
It is a colourless, odourless resin that is resistant to water, chemicals, abrasion and heat and exhibits considerable transparency to light.
A panel made of wood, consisting of wood fibres or bundles of wood fibres obtained by high-temperature thermomechanical defibration.
The fibres are bonded together using thermosetting synthetic resins.
A panel made of wood particles (shavings, fragments, etc.) bonded together using thermosetting synthetic resins and hot-pressed.
Particleboard is made from lower-grade wood and by-products of other manufacturing processes; for this reason, it is a very environmentally friendly product.
A wood-based panel consisting of more than three layers of wood veneers stacked so that the grain of adjacent layers is at right angles to one another.
A panel composed of wood particles and covered with cellulose-based materials (paper), polymer films (PVC, ABS, etc.) or melamine resins.
A panel produced by gluing two sheets of plywood (usually 4 mm thick) onto a frame of spruce battens or other common timber. The outer surfaces may be veneered or lacquered.
Large panels feature vertical plywood slats within the cavity to stiffen the surface.
This construction method allows for the creation of panels that combine strength and lightness, making them ideal, for example, for wardrobe doors.
Veneers are thin sheets of wood with a thickness ranging from 0.3 to 0.30 millimetres.
The term “sliced” derives precisely from the fact that the log is sliced by a blade which, without producing sawdust, cuts the log lengthways.
The veneers are joined together and then glued and pressed onto less valuable wood and/or raw panels of any kind (plywood, chipboard, blockboard, plywood, honeycomb panels, etc.).
Veneered wood allows for the production of wooden items that are more stable, less susceptible to woodworm, more uniform in appearance, and where greater care is taken in selecting the visible parts.
The use of wood veneers also helps to meet the requirements of environmentally sustainable timber resource management.
Ordinary glass consists almost entirely of silica, the same component as quartz.
In its pure form, glass is transparent, relatively hard, virtually inert from a chemical and biological point of view and has a very smooth surface.
Glass for interior design is available in a wide range of finishes and colours.
Its inherent fragility can be overcome through chemical treatments (by adding other minerals to the mixture) or physical processes, such as tempering.
Glass that has undergone a tempering process, i.e. heated to 640° and rapidly cooled with jets of air during manufacture.
This method produces a sheet of glass with high internal stresses, great hardness and high brittleness.
If broken, tempered glass produces non-sharp fragments.
A protein-based membrane derived from cattle and treated to make it durable.
The process is known as tanning and involves the removal of the outermost layer and the subcutaneous connective tissue (hypodermis). The most important layer is the dermis, which consists of bundles of connective and elastic fibres.
The upper layer of the dermis, known as the grain, is what defines the finest quality leather, which is referred to as ‘”full-grain”.
A composite plant fibre derived from the bast (outer bark) of Linum usitatissimum, consisting of approximately 70% cellulose. It is a cool, hard-wearing and soft fibre.
Thanks to its unique molecular structure, linen can absorb up to 20% of its weight in water without the body feeling damp: a characteristic that makes it ideal for fabrics that come into contact with the skin.
In particular, its hypoallergenic, breathable and anti-static properties make linen the ideal material for bed linen.
It is a composite material, consisting of 20% leather offcuts, 55% polyurethane and 25% cotton.
The offcuts from natural leather production are finely shredded and mixed with rubber, latex and other synthetic binders.
Sheets of regenerated leather can undergo various finishing processes designed to make them as similar as possible to the corresponding natural version.
Of particular importance is the embossing process, in which the material is stamped using a specific pattern that mimics the grain of natural leather.
The following instructions, categorised by material, will advise you on the best way to care for your Poliform furniture over time. Please use only the recommended cleaning products and, as a general rule, avoid detergents that are too harsh or abrasive: this will ensure you can enjoy Poliform’s quality for many years to come.
We advise to use a neutral detergent.
Avoid products containing acetone, chlorine, thinner or abrasive cleaners.
We advise to use a neutral detergent. Avoid products containing acetone, thinners, ammonia, abrasive detergents or furniture wax.
Warning: during initial cleaning, the cloth may pick up some colour.
This is a physiological phenomenon and is linked to the presence of paint powders that come to the surface during the drying process: once it is eliminated, you won’t see it again.
We advise to use a neutral detergent.
Avoid products containing acetone, thinners, ammonia, abrasive detergents or furniture wax.
Caution: the surface of the wood is treated to resist moderate amounts of grease and dirt.
In addition, surface coatings contain water-resistant and anti-yellowing agents. However, avoid exposing surfaces to scoring or high temperature.
We advise to use a neutral detergent. For metal parts, simply wipe down periodically with a damp cloth. Avoid products containing acetone, thinners, ammonia, abrasive detergents or furniture wax.
Use vinegar diluted in abundant water or glass cleaning products.
Warning: in the event that glass is mounted in an aluminum frame, avoid alcohol or ammonia, which may damage the frame.
Lubricate with any product widely available on the market.
Use lubricant periodically on hinges and drawer slides before cleaning to remove possible dust.
For metal parts, simply wipe down periodically with a damp cloth.
Avoid any kind of abrasive cleaning product.
For regular cleaning, use only a dry white cotton cloth.
For a more intensive cleaning, use a damp cloth with a mild detergent, wipe the surface using gentle circular movements, do not scrub and always dry afterwards with a soft, dry cloth.
Avoid absolutely products containing acetone, thinners, ammonia and abrasive cleaning agents.
For regular cleaning, use only a dry white cotton cloth; handle the item with care, using a soft brush to remove dust.
For a more intensive cleaning or to remove stains, use a damp cloth (not soaking wet) with a mild detergent only; treat the surface using gentle circular movements, dabbing the affected area.
Do not rub under any circumstances; always dry with a hairdryer afterwards, moving from the outside inwards.
Avoid aggressive products and abrasive cleansers at all costs.
Use a felt or soft wool cloth. If necessary, you can use the Poliform leather cleaning towel and then dry the surface with a hairdryer. Occasional stains can be removed if they are wiped up immediately with an absorbent cloth.
Do not rub the stain but gingerly blot starting from the edge of the stain and work inwards.
Avoid any type of aggressive (such as solvents) or abrasive product. Never steam clean. Do not use shoe-cleaning products.
Poliform recommends that you do not dispose of your product in the outdoors. Because of our manufacturing techology and the routine use of recyclable materials, discarded Poliform products can be re-used in the manufacturing process. For this reason, drop off your Poliform product at the waste disposal centres within your municipality.
To facilitate the collection, reuse, recovery and recycling of packaging, we inform you that the packaging is composed as follows: PAP20 carton, PS 06 polystyrene, PELD 04 expanded polyethylene (down), Profiles in Systempack PELD 04.