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Our warranty is valid for 2 years from the date of purchase and covers all manufacturing defects. The warranty period enters into force from the date printed on your receipt or sales slip. You may be asked to present proof of purchase when requesting service. The warranty is non-transferable and is valid only for the original purchaser. It covers repair or replacement of unusable or defective parts free of charge during the warranty period after inspection and acceptance by Poliform or its agent. Natural variations in the colour of the wood, changes in colour under ambient or artificial light, slight variations in dimensions owing to high humidity or dry conditions and the grain of wood, knots or other natural characteristics of wood products are not covered by the warranty. As to suede and leather, occasional natural marks, wrinkles, changes in brightness and tone, specks and slight imperfections folds due to extension after regular use, are not considered defects but are the distinctive traits of natural and authentic products. In some cases (aged-looking leather and nubuck leather, above all with light colours), these features are especially marked, as the kind of tanning for these leathers tends to point out the pureness of the product and not to cover it with painting or pressure print. Some types of fabric show features due to the composition and the kind of manufacturing that aren’t to be considered as defects.

For example: “staple” or “streaked” and “crumpled effect” for linen ”spotted effect” or “curl” , the ”light/dark effect” and the ”imprint effect” for velvets and chenille. In fabrics, suedes or leather, each production lot can present slight variations in colour as compared to samples or products produced in the past. The warranty excludes damage resulting from careless or incorrect furniture installation, potential damage from accidents such as that resulting from a fall, impact, natural disaster, fire and, in any case, all defects that cannot be attributed to defects in the manufacture of the product. Moreover, the warranty is not valid in the event that our products are disassembled, modified or repaired by anyone other than authorised Poliform personnel. Damage due to poor upkeep or improper use of the product are not considered defects of manufacture. You will find useful recommendations in the instruction booklet regarding the use and care of your product. If you have any doubts or require further information, consult the Poliform reseller where your product was purchased. For any situation not expressly covered by this warranty. Legal provisions shall apply.

Subcortical tree trunk sections nearest the darker innermost annual rings, also known as duramen. Heartwood is considered to be high-quality, genuine natural wood in contrast to wood panels made from wood particles or multilaminates.

Panel composed of wood particles with a thin layer of solid wood, called a peeling, less than 0,7 mm thick.

Core board panel made by gluing two multilaminates (usually 4 mm thick) on a frame of spruce mouldings or other common wood. The external surfaces can be veneered or lacquered. Inside the interspace in the vertical mouldings, the large panels contain plywood to stiffen the surface. This method of construction allows panels to be created that add strength together with lightness, proving to be ideal, for example, for wardrobe doors.

Wood-based panels made from wood particles (shavings, wood chips, etc.) The wood particles are held together with hardening synthetic resin and then heat pressurised. Particle board panels use an assortment of less costly wood which is generally the by-product of other processes: this is why this type of product is of interest from an ecological standpoint.

An engineered wood-based product composed of wood fibres or fascicles of wood fibre submitted to processing by a thermomechanical defibrator under high temperature and pressure. The fibres are held together with hardening synthetic resin.

Wood-based panel made up of more than 3 layers of wood layers superimposed so that the grains of adjacent layers are at a right angle.

A panel composed of wood particles and covered with a cellulose base material (paper), sheets of polymer (PVC, veneer, ABS, etc.) or melamine resins.

A hardening synthetic resin obtained from polycondensation of formaldehyde. It is a colourless, odourless resin that is resistant to water, chemicals, abrasion and heat and which has particular transparency under light.

(Acrylonitrile Butadiene Styrene) A synthetic thermosetting plastic resin with good resistance to acids. It repels dust and cannot warp. For these reasons, ABS is used in the manufacture of edges and sheets for surface coating.

Thin slices of wood between 3 and 0.30 millimetres. Peeling derives its meaning from the fact that the tree trunk is peeled using a lathe instead of a saw. The trunk is sliced lengthwise. The slices are joined together then glued and moulded on less costly wood or raw panels of any kind (multilaminates, particle board, waferboard, plywood, hollow core board). The use of wood veneer allows the manufacture of wood products with greater durability, more resistance to woodworms, greater consistency and more attention to visible parts. The use of wood veneer also satisfies today’s need for a more ecology-conscious application of wood resources.

Panels of polyesterized chipboard on the back and then lacquered on both sides with polyurethane polymer-based paint having a high molecular weight. The panels are dimensionally stable.

Marsh grass for matting, natural product, diameter of 4/5 mm

Polypropylene (PP) is a plastic (vinyl polymer) requiring precise high-tech processing to make it high-quality and extremely versatile. Some of the extraordinary properties of this material are: exceptional toughness, optimal stability at high temperatures, elasticity and resistance to shock, low density and lightweight. Polypropylene is also a plastic with environmental-friendly properties. It is absolutely atoxic and does not release toxic halogens during and after use. Working with this process requires little energy and its high energy content allows efficient thermal recycling.

Nylon is a thermoplastic material and designates a family of synthetic polymers (polyamides). Nylon is hard, tough and lightweight, is extremely shock-resistant even at low temperature, has low friction coefficients, high attenuation, resists corrosion and, if used in combination with other plastic materials, has multiple uses. Nylon provides good resistance to both organic and inorganic chemicals but can be attacked by acid.

Common glass is composed almost exclusively of silica, the same substance as quartz. In its purest state, glass is transparent, relatively hard, almost inert from a chemical and biological standpoint and presents a very smooth surface. Glass is available in a wide range of finishes and colours for interior decoration. It is possible to circumvent its intrinsic fragility by using chemical treatments (adding other minerals to the compound) or physical processes, such as tempering.

Marble is a natural material, of sedimentary origin and is formed mainly by calcium carbonate (CaCo3). It is formed through a metamorphic sedimentary rocks process, that causes a complete recrystallization of calcium carbonate. The colour of marble depends on the presence of mineral impurities (clay, sand, iron oxides, lime, flint nodules) present in granules or in stratum in the sedimentary rock. The white marble is the result of the process of metamorphosis of limestone free from impurities.

A silvery, highly ductile metal. Its chief properties are resistance to corrosion, tensile strength and it is light weight. These properties are ideal for manufacturing durable yet lightweight frame components. Raw aluminum can be worked using several different processing techniques such as fusion, forging or pressing.

An iron alloy with a carbon content not exceeding 2.11%. Stainless steel is the name currently used for steel that has a high chromium content for its rust resistant properites when exposed to air and water.

Pure copper is orange-red and can acquire a reddish tarnish. The softness of copper partly explains its high electrical conductivity and thus also high thermal conductivity, which are the second highest among pure metals after silver. Copper is very resistant to corrosion and is not magnetic; it is extremely ductile and malleable. Copper is 100% recyclable without any loss of quality whether in a raw state or contained in a manufactured product. Numerous copper alloys exist, many with important uses, like for instance bronze. Furthermore, copper is bacteriostatic, this means that it fights the proliferation of bacteria in its surface.

Name of a family of metal alloys consisting mostly of copper and tin, which may also contain lead, zinc and silver in proportions that make the molten compound suitable for multiple uses. Depending on the percentage of tin content, the resistance to chemical corrosion and the colour gradient of bronze may differ The bronze alloy we use is unleaded, which means it has minimal environmental impact. The absence of any lead content gives the material a lighter colouring compared to classic copper red.